Klaviyo: high-level email marketing in your Ecommerce 2/2
Recently at Webmefy we have told you about the characteristics of Klaviyo , an e-mail marketing tool whose potential is capable of simplifying the mass sending of communications to clients as much as possible. Through its user segmentation, it is able to distinguish profiles so varied that one could almost speak of personalized emails . We have already told you about its main features, such as data generation, user analysis based on interaction with the store; advanced user segmentation based on their interaction; the automation of e-mail marketing and creation of campaigns based on data and segmentation; and integration with the most popular e-commerce platforms; But we also do not want to leave aside other characteristics that also seem important to us.
An attractive design with extensive possibilities and templates
Among the characteristics of Klaviyo, the one that stands out is that it simplifies our work as much as possible , which is why it offers us a good number of templates that adapt perfectly to the nature of our online store. Many of them are grouped by theme, so it will be easy to decide. The templates can include not only products, but also links to our blog posts, which makes the content even more complete and can provide our users with a lot of information about our activity, which in the long run can have an impact on an increase in sales.
Different pricing plans for stores of all sizes
It is evident that each online store has needs depending on its size and sales volume . For this reason, it is necessary to have a plan that fits these parameters and pay for what is really needed. Klaviyo is perfectly clear about this and that is why it offers the following price plans that also include email and chat support:
- 500 contacts; 25$/month
- 1,000 contacts; 50$/month
- 1,500 contacts; $75/month
- 2000 contacts; 100$/month
- 2,500 contacts; $125/month
- 3,000 contacts; 150$/month
- 4,000 contacts; $175/month
- 5,000 contacts; $200/month
- 6,000 contacts; $225/month
However, if the needs of the online store exceed the predefined pricing plans, the Klaviyo sales team offers the option to generate a customized one. For stores smaller than those shown, there is a free plan that supports up to 250 contacts.
Customer Service
One of the best assets that Klaviyo has is its customer service, which puts different tools at your disposal to resolve any questions that may arise. This help service does not have a telephone number, since with chat and email they manage to cover all queries. However, they also usually resolve questions through social networks such as Twitter or Facebook. In addition, its frequently asked questions section is very complete and usually resolves many of the doubts of platform users.