From the move to Shopify Plus to an end-to-end connected Growth strategy

How Intecat drives its online growth by connecting technology, SEO, Paid Media, and CRM under a single eCommerce strategy.

Key results

Connected growth to scale the online channel

An integrated strategy across Shopify Plus, SEO, Paid Media and Klaviyo enabled Intecat to improve revenue, conversion, CRM and repeat purchases.

+35.6%

in online revenue in 2025 vs. 2024.

Annual growth
+39%

in online revenue in Q1 2026 vs. the same period in 2025.

Q1 2026
+60%

in conversion rate during October 2025, even with lower traffic volume.

Conversion
45%

of total revenue driven by Klaviyo in December 2025, compared with 8.7% in December 2024.

Klaviyo
+100%

in returning customers in March 2026.

Repeat purchases

A selection of key KPIs reflecting online growth, conversion improvement, CRM impact and the evolution of repeat purchase.

Challenge

Intecat, an Apple Premium Partner, operates in a sector defined by high-value products, long purchase cycles, and sales moments heavily shaped by Apple launches, seasonal campaigns, and key periods such as back-to-school, Black Friday, and the holidays.

In this context, peak sales months are usually tied directly to product launches, especially new iPhone and Mac lineups or upgrade campaigns.

The challenge wasn't just capturing those demand peaks, but building an eCommerce ecosystem able to prepare for them, activate them and convert them more efficiently. Intecat needed a Growth strategy that would:

  • Increase online visibility against established competitors.
  • Capture qualified traffic during key demand moments.
  • Activate the customer base through CRM.
  • Increase repeat purchase in a naturally low-frequency category.
  • Connect acquisition, conversion and retention under a single business vision.

The goal wasn't to work each channel in isolation, but to build a connected system from discovery to repurchase.

The starting point: a technology foundation built to grow

Following Intecat's move to Shopify Plus, Webmefy supported its IT team with specialized platform expertise and eCommerce best practices to establish a more scalable technology foundation.

Building on that foundation, the work expanded into a comprehensive Growth strategy, connecting SEO, Paid Media and CRM to drive growth in the online channel.

The opportunity was to leverage Shopify Plus not just as technology infrastructure, but as the core of a more efficient, measurable and business-driven eCommerce strategy.

The strategy

Webmefy's strategy was built around three key levers:

  1. SEO, to build organic visibility and capture demand during the research and consideration stages.
  2. Paid Media, to accelerate acquisition during high-intent moments and key campaigns.
  3. Klaviyo CRM, to activate the database, improve repeat purchases and support the customer throughout the entire lifecycle.

The key was connecting these three areas with Intecat's commercial calendar, especially around Apple launches, promotional campaigns and high-demand moments.

SEO: building demand before conversion

The SEO strategy focused on strengthening Intecat's organic visibility through technical improvements, architecture and indexing optimization, and a content strategy geared toward purchase intent. Particular focus went to searches related to Apple launches, model comparisons, buying recommendations, the Plan Renove trade-in program, and consideration- and decision-stage terms. This groundwork made it possible to make the most of demand peaks: in September 2025, coinciding with the iPhone 17 launch, organic traffic grew significantly compared with the previous month, while in October it held steady year over year, consolidating visibility ahead of key campaigns such as Black Friday and Christmas.

Paid Media: capturing demand at key moments

The Paid Media strategy was designed to follow Intecat's sales calendar and activate spend at the moments of greatest opportunity.

Webmefy worked on every element that impacts campaign performance: account structure, objectives by funnel stage, audience definition, budget allocation by channel, Always On campaigns, product launches, category campaigns, acquisition and consideration activity, commercial promotions, driving traffic to the eCommerce site and physical stores, as well as ongoing testing of messaging and formats.

In September 2025, coinciding with the iPhone 17 launch, Paid Media played a key role in capturing demand and converting users with high purchase intent.

In October, once high-intensity campaigns like back-to-school had wrapped up, the focus shifted to optimization. Although attributed sales volume dropped compared to the previous month, the team worked on improving efficiency, reducing costs and strategically preparing for Black Friday and the holiday season.

This approach allowed Intecat to step up commercial pressure at peak-demand moments and optimize return on investment during transition periods.

Klaviyo CRM: turning acquisition into relationships and repeat purchases

In a high-value, low-purchase-frequency category, CRM had a key role: supporting the customer beyond the first purchase.

The Klaviyo strategy focused on activating the database, personalizing communications, and building automations tied to each user's actual behavior.

Webmefy developed a comprehensive strategy that included strategic newsletters, advanced segmentation, resends to qualified audiences, welcome flows, abandoned checkout recovery, viewed product automations, category-based post-purchase sequences, thank-you journeys, renewal flows, cancellation recovery, pop-up list growth, trigger and filter optimization, lighter templates, dynamic product blocks, and cross-selling and loyalty initiatives.

In September 2025, the channel accelerated sharply thanks to the launch of new flows and more personalized communications.

The channel proved its ability to complement acquisition, reactivate users, and support demand peaks through more relevant, segmented communications.

In December 2025, Klaviyo solidified its role within Intecat's Growth strategy.

September and October 2025

Capture peak demand and convert more efficiently

September and October reflect two key moments for Intecat's business: the impact of a launch and the ecosystem's ability to keep growing when traffic volume drops.

September

Demand peak

The iPhone 17 launch created a natural moment of high demand. The strategy made it possible to back it with more visibility, better conversion and a greater contribution from CRM.

+18%

in traffic.

+54%

in conversion rate.

+36%

in orders.

+145%

in revenue attributed to email marketing.

Insight

When there's a natural spike in demand, a connected strategy helps amplify its impact and better capture purchase intent.

October

Efficiency

After the launch peak, October told a different story: better growth even with fewer sessions, thanks to a more efficient funnel and a higher-value product mix.

-5%

in traffic.

+60%

in conversion rate.

+12%

in average order value.

+16%

in net sales.

Insight

Improved conversion and order value made it possible to grow even with less traffic, strengthening the efficiency of the online channel.

Online channel performance

Sustained growth beyond demand peaks

In 2025, Intecat's online revenue grew compared with 2024. This growth was driven by high-demand months tied to product launches and key commercial campaigns, but also by a steady improvement in eCommerce efficiency.

+35.6%

in online revenue in 2025 vs. 2024.

Annual growth
+39%

approximately in Q1 2026 vs. the same period in 2025.

Q1 2026
+15%

approximately year-to-date from January to June 2026 vs. the first half of the previous year.

H1 2026

What this progress shows

The strategy not only helped capture high-demand moments, but also built a more stable growth base between campaigns and launches.

From acquisition to repeat purchases

One of Intecat's biggest challenges is that much of its business is naturally acquisition-driven: users who buy high-value products at specific moments.

That's why the opportunity wasn't just in acquiring more new customers, but in turning those customers into a more active, segmented, and actionable base.

During October 2025, repeat customers grew by +15%, although they still represented a clear opportunity for improvement compared with the weight of new buyers.

In March 2026, returning customers grew by +100%, reinforcing the impact of approaching CRM, post-purchase and repeat purchase from a more strategic perspective.

Webmefy's strategy began turning acquisition into relationships, and relationships into new sales opportunities.

The impact

Growth wasn't just about spending more on acquisition

In a business shaped by launches, seasonality, and high-value products, the key was building a system able to prepare demand, capture it at the right moment, and convert it efficiently.

The difference

The impact didn't come from a single action, but from connecting technology, visibility, acquisition, and repeat purchases.

01

Shopify Plus

Provided the technology infrastructure to scale the online channel on a stronger foundation, ready for growth.

02

SEO

Generated visibility and qualified demand across the search, comparison, and decision stages.

03

Paid Media

It accelerated key commercial moments and helped capture demand during the periods of greatest opportunity.

04

Klaviyo

It turned the customer relationship into activation, personalization and new repeat-purchase opportunities.

Beyond revenue

Intecat also improved its ability to convert traffic, activate campaigns at key moments and make better use of its customer base.

Result

A more connected Growth strategy, better able to respond to demand and maximize every commercial opportunity.

Conclusion

Technology was the starting point. Connecting the channels drove the growth.

Our work with Intecat shows that an effective Growth strategy isn't about working channels in isolation, but about building an ecosystem that can respond to demand, optimize conversion, and activate the customer relationship at every stage of the journey.

Shopify Plus, SEO, Paid Media, and CRM under a single business vision.

The customer experience

Strategy, creativity, and real results

★★★★★
“Excellent agency. The Webmefy team exceeded my expectations. They're fast, creative and genuinely invested in every project. They helped me manage my campaigns and improve my online presence, and the results were noticeable right away. 100% recommended if you're looking for an agency that combines design, strategy and real results.”

Max Valls · Intecat

Review posted on Google

5/5
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