Intecat, an Apple Premium Partner, operates in a sector defined by high-value products, long purchase cycles, and sales moments heavily shaped by Apple launches, seasonal campaigns, and key periods such as back-to-school, Black Friday, and the holidays.
In this context, peak sales months are usually tied directly to product launches, especially new iPhone and Mac lineups or upgrade campaigns.
The challenge wasn't just capturing those demand peaks, but building an eCommerce ecosystem able to prepare for them, activate them and convert them more efficiently. Intecat needed a Growth strategy that would:
- Increase online visibility against established competitors.
- Capture qualified traffic during key demand moments.
- Activate the customer base through CRM.
- Increase repeat purchase in a naturally low-frequency category.
- Connect acquisition, conversion and retention under a single business vision.
The goal wasn't to work each channel in isolation, but to build a connected system from discovery to repurchase.